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Consultation: how to do it, how not to
CONSULTATION is
something of a
damaged concept
of late, thanks to
too many instances
of those who consult
ignoring the findings of the
exercise.
The post office closures
are the most topical example.
Then there's the other common
flaw with consultation exercises
- a failure to carry out the exercise
effectively.
That is what seems to have
happened in Esh Winning,
where a number of residents
appear to have only found out
about plans to demolish their
homes when a brochure outlining
the plans for their estate
dropped through their letter
boxes.
There may well be an element
of people not recognising the
importance of a proposal to
them individually despite it
being in the public domain
but, ultimately, it is incumbent
on the proposer of the scheme
to have made sure that all
households were visited in
turn to explain the scale of
what is planned for the community.
Then there are consultation
exercises which reveal something
which one might expect
an accepted wisdom.
In the case of the Durham
market place statues, it is
hard to imagine that anyone
behind the Durham City Vision
truly thought city residents
would think removal of
the statues would be a good
thing.
But nevertheless it is a good
example of an effective consultation
exercise.
12:18pm Friday 30th May 2008
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