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Do we need two-tier family GP services?

THE idea of polyclinics - large health surgeries offering a wide range of services and open at weekends and on weekday evenings - has much to commend it, particularly for those in work with busy lives.

Most people have experienced difficulties in getting to see a family doctor because many GPs do not operate particularly family-friendly hours. The Government has asked GPs to open later and at weekends, but hardly surprisingly they have not been very co-operative.

They have only recently negotiated the current arrangements involving out-of-hours cover, which brought their working hours down to sensible levels.

Given the Government offered no financial incentive to GPs to provide this additional service, it hasn't got off the ground.

The polyclinic concept seems like a way round this impasse.

If GPs do not offer the flexibility required, the imposition of a polyclinic would solve the problem. That appears to be the unstated thrust of the policy.

GPs are understandably worried.

A polyclinic in their midst could undermine the service they offer and make their practices unviable. They would have a choice of joining the roster of 18 or more doctors working at the polyclinic, possibly run by a private company, or find somewhere else to practise.

The Government says this is not so. It says the polyclinics would be in addition to existing GP services. The clinics would supplement the existing network of GP practices and not replace them.

If that is so, it would seem to be potentially very wasteful. The last thing the NHS needs is duplication of services. It would be ironic indeed if polyclinics mushroomed in communities that have, by and large, lost their community/cottage hospitals in recent years.

In County Durham, the Easington district has seemingly been earmarked for the first polyclinic.

Quite how village-based surgeries will work with a clinic based in, say Peterlee, is not clear. It is surely inevitable that some would not survive and patients in some of the most disadvantaged areas would be faced with longer journeys to see a GP.

In Durham City, because of its population mix, there may be scope for a clinic to service those elements of the population, including students, who may not use a family doctor.

But it is surely the case that the more successful a polyclinic is, the greater the threat it is to existing practices, and to valuable doctor-patient relationships which may date back many years.

The Government says this will not happen. We are not so sure.

12:36pm Friday 20th June 2008

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Posted by: DB, Durham on 9:16pm Sat 21 Jun 08
I think it's about time Doctors realised they were part of the service industry, and that it's not only the pensioners (who seem to fill every appointment slot, and no doubt will now expand their requirements to evenings and weekends) that need to see a doctor. I can't see why they feel threatened by polyclinics, is it because they will loose their wokring patients to something more flexible, and if they don't adapt they'll close? I think given their payrise recently they should be doing out of hours calls and opening at later times to accomodate those of us who work for a living and pay our tax, to pay them.
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